FAQs

Frequently Asked Questions (FAQs)

Welcome to our FAQ section! Here, you'll find answers to some of the most common questions about Cuisine Craft Pro. If you need further assistance, feel free to contact us.

Ordering & Payment

1. What payment methods do you accept?
We accept major credit and debit cards, and other secure payment options available at checkout.

2. Can I modify or cancel my order after placing it?
Orders are processed quickly, but if you need to make changes, please contact us as soon as possible. We’ll do our best to accommodate your request.

Shipping & Delivery

3. Where do you ship to?
We offer worldwide shipping. Delivery times and costs vary based on location.

4. How long does shipping take?
Orders are typically processed within 1-3 business days. Delivery times vary but generally take 5-15 business days, depending on your location.

Returns & Refunds

5. What is your return policy?
We offer a hassle-free return policy within 30 days of purchase. Items must be unused and in their original packaging. Contact us for return instructions.

6. How do I request a refund?
Once we receive and inspect your returned item, we’ll process your refund within 5-7 business days.

Product Information

7. Are your products dishwasher safe?
Most of our kitchen tools are dishwasher safe, but we recommend checking the product details for specific care instructions.

8. Do you offer warranties on your products?
Yes! We stand behind our products. Many items come with a manufacturer’s warranty. Please check individual product descriptions for details.

Customer Support

9. How can I contact customer support?
You can reach us via email or through our contact form on the website. Our support team is happy to assist you.

10. Do you offer bulk or wholesale pricing?
Yes! If you're interested in bulk orders, please contact us for special pricing and details.

Still have questions? Contact us anytime—we’re here to help!